Moscow
+7 (916) 165-25-20
Chelyabinsk
+7 (351) 215-63-00
+7 (351) 493-43-00
+7 (902) 6000-255
Customer service
+7 (904) 8000-540
Home / Service & warranty

Service & warranty

Service and warranty

  • If your screenhouse, tent or part of a frame gets damaged you do not have to replace them, just order the damaged piece at our service centre. Contact us and tell us your tent model number and specify which part you need.
  • We have warehouses in Moscow, Chelyabinsk and Yekaterinburg.
  • We deliver to your door in different regions, to a transport company warehouse, by Russian post or you can pick up the items yourself.
  • Warranty! We offer a one year warranty for our frames.
  • Watch our instructional video on how to set up tents.
  • Tips on product care
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